Terms & Conditions
Welcome to CarinaBet casino. By registering an account and using any of the services offered on this platform, players agree to be bound by the following Terms & Conditions. These rules govern the relationship between the operator and its users and should be read carefully before placing any real-money wagers.
1. General Provisions
CarinaBet is operated under a valid gaming licence and is committed to providing a fair, transparent, and secure environment for all registered players. These Terms & Conditions apply to all products available on the site, including casino games, live dealer tables, crash games, and promotional offers.
By accessing the platform, players confirm that:
- They are at least 18 years of age (or the legal gambling age in their jurisdiction, whichever is higher)
- Gambling is legal in their country of residence
- They are not acting on behalf of a third party
- All information provided at registration is accurate and up to date
CarinaBet reserves the right to amend these Terms & Conditions at any time. Players will be notified of significant changes via email or site notification.
2. Account Registration
Each player is permitted to hold only one registered account. Duplicate accounts may be closed without notice, and any associated funds may be forfeited. Players are responsible for maintaining the confidentiality of their login credentials.
Registration requirements include:
| Field | Requirement |
|---|---|
| Full Name | Must match government-issued ID |
| Date of Birth | Must confirm player is 18+ |
| Email Address | Active and accessible |
| Country of Residence | Must not be a restricted territory |
| Currency | Selected at registration, cannot be changed |
CarinaBet may request identity verification documents at any time. Failure to provide requested documents may result in account suspension or permanent closure.
3. Deposits and Withdrawals
3.1 Deposits
All deposits are processed in euros. The minimum deposit amount is €10. CarinaBet supports a range of payment methods including credit and debit cards, e-wallets, and bank transfers. Deposits are typically credited instantly, though processing times may vary depending on the payment provider.
3.2 Withdrawals
Withdrawal requests are processed within 24 to 72 hours, subject to verification. The minimum withdrawal amount is €20. Players must use the same payment method for withdrawals as they used for deposits, where applicable.
CarinaBet may apply additional verification checks before releasing funds. These checks are conducted in accordance with applicable anti-money laundering (AML) regulations.
Withdrawal limits:
| Period | Standard Limit |
|---|---|
| Daily | €5,000 |
| Weekly | €15,000 |
| Monthly | €40,000 |
VIP players may be eligible for higher limits upon request and verification.
4. Bonus Terms and Wagering Requirements
CarinaBet offers a variety of promotions, including the flagship welcome offer of up to €2,250 + 30 Free Spins for new players. All bonuses are subject to specific terms that must be satisfied before a withdrawal can be processed.
4.1 Welcome Bonus
- The welcome bonus is available to new registered players making their first deposit
- Players must opt in to the promotion at the time of deposit
- The bonus is split across the first three deposits
- Wagering requirement: 35x the combined deposit and bonus amount
- Free spins winnings are subject to a 40x wagering requirement
- Eligible games: slots contribute 100%, table games contribute 10%
4.2 General Bonus Rules
- Bonuses cannot be transferred, exchanged for cash, or used on restricted games unless stated otherwise
- CarinaBet reserves the right to cancel any bonus if fraudulent activity is suspected
- Only one bonus may be active at a time
- Bonus funds expire 30 days after being credited unless specified otherwise
- Maximum bet while a bonus is active: €5 per spin or hand
5. Responsible Gambling
CarinaBet is committed to responsible gambling practices. The platform provides a range of tools designed to help players maintain control of their gaming activity.
Available responsible gambling tools:
- Deposit Limits – Daily, weekly, and monthly caps on deposits
- Loss Limits – Restricts the amount a player can lose within a defined period
- Session Limits – Caps total time spent on the platform per session
- Reality Checks – Periodic reminders of time spent gambling
- Self-Exclusion – Temporary or permanent exclusion from the platform
- Cool-Off Period – A short break from gambling, ranging from 24 hours to 6 weeks
Players wishing to activate any of these tools should contact customer support or access the relevant section in their account settings.
6. Prohibited Activities
The following actions are strictly prohibited on CarinaBet:
- Using automated software, bots, or scripts to interact with games or the platform
- Exploiting software vulnerabilities or errors
- Colluding with other players or casino employees
- Opening accounts with false personal information
- Making deposits from accounts not belonging to the registered player
- Attempting to abuse promotional offers through multiple accounts
- Engaging in behaviour that disrupts or interferes with other players’ experience
Violation of these rules may result in immediate account suspension, forfeiture of funds, and reporting to relevant regulatory authorities.
7. Intellectual Property
All content on the CarinaBet website — including but not limited to graphics, logos, text, software, and game content — is the intellectual property of the operator or its licensors. Players may not reproduce, distribute, or create derivative works from any content on the platform without prior written consent.
8. Privacy and Data Protection
CarinaBet processes personal data in accordance with its Privacy Policy and applicable data protection legislation. By registering, players consent to the collection and processing of their data as described in the Privacy Policy.
Data collected includes:
- Registration details (name, email, address)
- Financial transaction data
- Device and browsing information
- Gameplay history
CarinaBet does not sell personal data to third parties. Data may be shared with regulatory authorities and payment processors where legally required.
9. Dispute Resolution
In the event of a dispute, players should contact CarinaBet customer support in the first instance. The support team aims to resolve all queries within 48 hours. If a resolution is not reached, the matter may be escalated to the relevant licensing authority or an approved alternative dispute resolution (ADR) body.
The decision of the ADR body is considered final and binding on both parties.
10. Limitation of Liability
CarinaBet is not liable for any indirect, incidental, or consequential losses arising from the use of the platform, including but not limited to technical failures, delays in payment processing, or interruptions to service. The operator makes every reasonable effort to ensure service continuity but cannot guarantee uninterrupted access at all times.
11. Governing Law
These Terms & Conditions are governed by the laws of the jurisdiction in which CarinaBet holds its gaming licence. Any legal proceedings shall be conducted in that jurisdiction unless an applicable ADR process provides otherwise.
12. Contact Information
For questions regarding these Terms & Conditions, players may contact CarinaBet through:
- Live Chat – Available 24/7 on the website
- Email Support – Available through the contact form in the Help Centre
- FAQ Section – Covers common queries about accounts, payments, and bonuses
Players are encouraged to review these Terms & Conditions periodically to stay informed of any updates. Continued use of the platform constitutes acceptance of the most current version of these terms.